- Standard Mail – just place your documents into a secured envelope and mail to our main office.
- Fax – the quickest way to get your billing to us! Just fax each completed document to our office on an as needed basis (after each visit, at the end of each day, once per week, etc).
- New Patient Information Form
- A copy of the patient’s insurance card or WC ID card (front and back
- A copy of the patient’s written prescription (if applicable)
- The patient’s first superbill (treatment form)
- Patients name
- Name of insurance carrier
- CPT codes
- ICD-10 code(s)
- Referring physician’s name and the referral #
- Any/all applicable modifiers
Yes! It is vital to your practice that we receive this information, so that we can enter the insurance carrier’s payments and generate the necessary patient statements for those accounts which still may have a balance due.
You can also report all of the patient’s payments, received in the mail, by keeping a Payment Log. A payment log enables you to report all payments received in your office, using one simple form. If you do not already use this type of form in your practice, we can custom design one for you.
You can also report all of the patient’s payments, received in the mail by making a copy of the check and attaching it to their patient statement remittance (if returned).
We strongly recommend that an additional fee be applied to each account which has not received a payment within a 30 day period.
We can provide you with our Remote Access/Viewing software, which is updated regularly, for an additional fee. This will enable your staff to view patient balances and generate their own statements, among other things.